FREQUENTLY ASKED QUESTIONS – FAQ’S
We feel Knowledge is everything, as with the right information you are better equipped to make the right decisions, helping you avoid unnecessary issues in the long term, we want you the customer to be better informed, so please read our FAQ’s If your still unsure about a specific subject then please email us as we will be only too happy to help. Complete the Quick Quote Form.
The worst thing is we have experience that many customers with cars in excess of £50,000 have gone to budget companies thinking they are getting a fantastic stainless steel system in return their original system has been sold on eBay under a different name for loads of money and a totally inadequate system has been fitted in its place with dire consequences, so please do your research before you decide on which company to choose to commission your work, best thing, visit them and ask the right questions, if it doesn’t feel right, look elsewhere.
We don’t profess to be the cheapest nor are we the dearest, but what we are is a reliable family run company that specialises in just exhausts and can ensure you get an awesome system at a great price.
A system which has been built incorrectly using the wrong size of tubing can result an amplification in sound and this factor needs to be built into the equation.
Decide if you plan to keep the car, or keep its value high by replacing the exhaust with a stainless steel one. Once you have decided then the best way forward is to bring the vehicle in to us for a visual inspection and quote, our exhaust technician can then go through all your options to help you make the right decision.
If the exhaust is blowing then there is obviously a reason, the last thing you want is for it to fall off while you are driving to work on a motorway and it’s raining, avoid this and get it checked. Replacing your system with a stainless steel exhaust will make sure you never have an issue regarding the exhaust system ever again this is a great way of keeping costs down in the long-term.
A common tell-tale that the catalytic converted is faulty is you may hear a tinging sound when the car is started and you may notice power loss and high fuel consumption, if the cat breaks down fully then broken parts can get lodged somewhere in the system and cannot be removed, the only solution is to replace the complete system, so as soon as you notice any change, get it checked.
We have a comprehensive Bosch diagnostic tool to identify the issue, call to make a booking now.
We are proud to mention that customers have driven to us from as far as Germany and France, 6 from Scotland alone as well as all parts of the UK and it doesn’t make sense to make two trips, in this case the first thing to do is to complete a quick quote form (HERE) and then call in to speak to the exhaust technician who will be able to give you a guide price, an accurate quote will be provided after inspection and after we know what you are looking to achieve from your system. At one time if you are on the market for a stainless exhaust system there was no option but to pay around £2000 there are budget companies who can build your system around £300 and it doesn’t take a genius to work out you only get what you pay for.
Don’t be deluded by thinking all stainless steel exhaust are the same many customers have opted for cheap stainless steel systems advertised on eBay and other sites only to receive a tin can that has no silencing power whatsoever just because you see a shiny box does not mean it’s a functioning silencer.
This is why we supply what is regarded as one of the best stainless steel exhaust silencer is in the world, click here to learn more about our mufflers.
If you have a diffuser which is fitted separately to the rear bumper, this can be changed if the manufacturer of the car has one available, there are many companies currently supplying different diffusers, please contact us or search the Internet.
Most manufacturers install this part on the downpipe of the exhaust system as it exists from the manifold due to constant movement this part is extremely common to fail, once this part has failed there is no option but to replace the entire downpipe as manufacturers do not supply this as a separate part, we were shocked to learn that some customers ended up paying thousands of pounds just because this part failed but had to purchase the entire downpipe complete with catalytic converter, we therefore decided to manufacture and supply this flex joint as a standalone part, there are two versions one which is a clamp on version and can be used where space allows and pipes must meet on equal level, the other part is available as a weld on only and must be installed and fitted by a competent mechanic or exhaust company.
We supply a wide variety of sizes in varying lengths please contact us if you require us to supply and install this part for you.
We do recommend you take your complaint to the company and try to come to some resolution, once you have explored and drained yourself of all options the results is usually the entire system has to be built again. There are many factors that one needs to take into account when building an exhaust system, this is one of the most important parts to allow your engines to function properly.
The main components that can result in a bad exhaust system is the exhaust silencer and tubing and most important is how they are built, and unfortunately due to the high manufacturing costs of these parts and the public demand for wanting to pay less and less only results in inferior products this is why we will only supply you high quality parts that are built for the purpose.
We can build you an exhaust system to your specification taking into account all of the factors that are important to you at a price that is competitive, in the first instance complete a quick quote form here is the link to action the process.
We receive many calls and have completed many jobs for manufacturers who are unable to supply a suitable exhaust system for their customer’s vehicle.
This has always been an issue for customers who demand the exhaust to be loud, the louder the exhaust means that there is little way to control the pitch of the drone. When we design and build exhaust systems which cover the fact and by asking the customer how and what their driving habits are we can advise on the type of tone that can be expected, it is near impossible to produce the perfect sounding exhaust system due to the factors taken into account, if you are mostly driving on the motorway then we would advise that when you discuss an exhaust system with us you raise this point and let us know how you want the system to sound
The key for any manifold has to be that every port should be of equal length, up until now this has been a very difficult task for many manifold companies and this is why building manifolds is usually done by specialists, as we are a specialist stainless steel exhaust company we also have the facilities and expertise to build new an equal length manifold to race quality, we have become the official distributors for icengineworks who have invented a precision exhaust manifold modelling system. Contact us with your requirement.
We have invested heavily in our business everything we have is fully paid for our premises are not rented but have been purchased which means we are the freeholders.
We are very close in fact only minutes away from the Heathrow terminal five airport and there is plenty to do around here, there are many hotels for you to lounge in, there is a go-karting centre opposite us, a local bus ride will take you into the shopping centre, we also run a complimentary service where we are quite happy to take up to 2 passengers free of charge and dropped them to the terminal five underground station where you can take a train into central London and spend a day sightseeing, when you come back we will come to collect you and bring you back to the vehicle, this must be prearranged and is only available for customers who have commissioned a complete Cat Back system.